Menchie’s Finally Adds Flavor Finder to Mobile App But Many Stores Aren’t Updating Their Flavors

Fro-yo girl here. I’ve been asking for a flavor finder feature from Menchie’s for years now. I was tired of calling multiple stores looking for a particular flavor. Why was it so hard to find out the current flavors?

I mentioned the need for Menchie’s to offer a flavor locator on my froyo wish list in 2017, 2018, and 2020. In 2018, it looked like Menchie’s was working on a flavor locator. I didn’t hear anything about it in 2019. Guess what? They finally added the flavor finder to their app and website this year.

To find the flavors of the day on the Menchie’s website, find the store you want to go to and the flavors will be listed under Flavors. On the Menchie’s app, find a store and then select Flavors from the store page. If the store hasn’t updated its flavors, you’ll see a list of all the Menchie’s flavors. If they have updated their flavors, you’ll only see the flavors that are currently swirling.

So how many Menchie’s locations update their flavors? Here’s what I found for the locations near me. No means that the shop did not have a list of current flavors.

1. Alhambra: No
2. Baldwin Park: No
3. Chatsworth: No
4. Culver City: No
5. Downey: No
6. Eagle Rock: No
7. El Monte: No
8. Gage Village: No
9. Glendale: No
10. La Puente: No
11. Pico Rivera: No
12. Santa Monica – Montana Ave: No
13. Santa Monica – Ocean Park: No
14. South El Monte: No
15. South Pasadena: No
16. Universal City: No
17. Van Nuys: No
18. West Hills: No
19. Westchester Village: No
20. Winnetka: No
21. Woodland Hills: No

Only four of the locations that I looked at had the current flavors. Each of these deserve a special star:

1. Burbank: YES!
2. Valley Village: YES!
3. Sherman Oaks: YES!
4. Encino: YES!

That’s 16% - when the majority of shops aren’t updating their list of current flavors, having a flavor finder feature has limited usefulness. What’s wrong with these shops that can’t be bothered to update their flavors? This is why I go out of my way to go to the Menchie’s in Valley Village. The service is better there and the yogurt texture is better. The shop also looks clean. If only other Menchie’s locations were the same. It’s interesting that all the locations that update their flavors are close to Menchie’s HQ.

The other issue is accuracy. Of the locations that do update their flavors, how accurate are those updates? I've already encountered one store that didn't list one of the flavors they offered, even though they updated their flavors.

You know you love me. X0 X0, fro-yo girl. 

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