Fro-yo girl here. Remember how during the COVID-19 pandemic of 2020, frozen yogurt shops couldn’t provide self-service or allow indoor dining? By 2021, partial-serve was being offered by some froyo shops. You could wear gloves and get your own froyo, but an employee would add the toppings. The toppings were kept on the other side of a clear plexiglass barrier.
I haven’t seen a froyo shop require or even recommend wearing a mask this year and the vast majority went back to self-serve in 2022. Yet, a few frozen yogurt shops still offer partial self-serve, including Yogurtland in Eagle Rock, Burbank, and East Hollywood. I can’t really understand it at this point. Partial-serve is more annoying than full-service or self-serve.
I don’t think any Menchie’s I’ve been to is still practicing partial-serve. However, the one “self-serve” Pinkberry shop in Burbank does practice partial-serve.
The problem with partial-serve is that it takes a long time to ask for each topping and if you don’t specify exactly how much you want, the employee tends to give you way too much. So, explaining how much you want and where you want it slows down the process further if you’re very particular about your froyo. Typically, one employee is assigned to put the toppings on and that’s much slower than allowing customers to get their own toppings. And the employee doesn't care what your cup of froyo looks like and doesn't place the toppings carefully. However, at counter-serve shops, the employee usually puts the toppings on carefully.
If you want to layer your froyo and toppings, you'll have to wait in line twice.
I’ve been avoiding Yogurtland locations that still practice partial-serve. Am I the only one who feels that partial-serve is the worst?
You know you love me. X0 X0, fro-yo girl.
Looking for more frozen yogurt news, discussion boards, and resources? Check out the International Frozen Yogurt Association website at http://internationalfrozenyogurt.com/. The IFYA is the independent voice of the frozen yogurt industry.
I’ve been avoiding Yogurtland locations that still practice partial-serve. Am I the only one who feels that partial-serve is the worst?
You know you love me. X0 X0, fro-yo girl.
Looking for more frozen yogurt news, discussion boards, and resources? Check out the International Frozen Yogurt Association website at http://internationalfrozenyogurt.com/. The IFYA is the independent voice of the frozen yogurt industry.
